INTERNET EXPLORER COOKIES CLEANING INSTRUCTIONS:
Due to having old internet cookies and history for the site. You will need to go back at least a month and clear all your internet cookies & browsing history. Here are instructions on how to do this is you are using Internet Explorer, if you use a different platform, let me know and I will be happy to send you those instructions.
• Open IE
• Click on Tools – Internet Options
• Make sure you are on the “general” tab
• Under browsing history- click delete
• On the screen that pops up – make sure Temp Files, Cookies & History are all checked
• Click delete
• Once that process finishes, please close the internet or reboot your computer and then go back in and try again